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Food and Beverage Supervisor/Festive Desk Coordinator (Contract)

Food and Beverage Supervisor/Festive Desk Coordinator (Contract)

Requisition ID / ID de la demande 
# of Openings / # d'ouvertures 
Job Locations / Lieux de travail 
Posted Date / date de publication 
Category / catégorie 
Food & Beverage

More information about this job / Plus d'information au sujet de l'emploi

Overview / vue générale

King Edward Hotel


King Edward


With its rich history, timeless elegance, and modern hospitality, the Omni King Edward Hotel has been a favourite of both locals and visitors for over 110 years. Located in the heart of downtown Toronto, this landmark hotel is just steps away from a wealth of diverse restaurants, tourist hotspots, and shopping centres.  It's no wonder the Omni King Edward is the perfect destination for business and leisure travellers alike. 

The Omni King Edward Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni King Edward Hotel may be your perfect match

Job Description / description de l'emploi

The Food & Beverage Supervisor/Festive Desk Coordinator will be responsible for assisting management in the daily operations of our food & beverage outlets, as well as manning the festive season desk.  They will be responsible for handling all enquiries and selling the festive events, delivering prompt, courteous service in a manner that complies with Omni Food & Beverage standards and company policies and procedures.  This position is a seasonal contract position and the candidate will be required to work on December 24th, 25th and January 1st, 2017. 

Qualifications / qualifications

  • Previous customer service experience with minimum of two years in a similar capacity
  • Excellent communication, technical and basic computer skills
  • Able to handle stress effectively
  • Hospitality diploma or degree preferred
  • Ability to speak and understand other languages is an asset
  • 2 years of experience in Food and Beverage Supervision or Management role is preferred
  • Banquet experience is an asset
  • Must have the ability to multi-task and manage deadlines
  • Understanding of Food and Beverage financials including cost and par controls is preferred
  • General knowledge of Microsoft Word, Excel, and PowerPoint
  • Must have a strong attention to detail as well as strong customer service skills
  • Must be able to work a flexible schedule including weekends and holidays
  • Hotel Management degree or diploma an asset

Responsibilities / responsabilités

  • Handles all enquiries and sells the festive events 
  • Answers office phone greeting internal and external guest.
  • Check voicemails, e-mails and faxes and follow up accordingly.
  • Process mail for Food and Beverage Director and Managers.
  • Order and maintain office supplies.
  • Fax copy and distribute as needed.
  • Compose and type correspondence for F&B Director as needed.
  • Process AP invoices for different vendors.
  • Pro-active in gaining knowledge and skills in technological and educational advances for the continued development and advancement applicable to the company/department and staff.