• Director of Catering & Convention Services

    Job Locations / Lieux de travail US-NY-New York
    Posted Date / date de publication 4 weeks ago(6/20/2018 5:30 PM)
    Requisition ID / ID de la demande
    2018-26507
    # of Openings / # d'ouvertures
    1
    Category / catégorie
    Catering and Convention Services
  • Overview / vue générale

    Berkshire Place

     

    Berkshire

     

    This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.

     

    The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

    Job Description / description de l'emploi

    To creatively upsell all hotel customers and to ensure that value paid is value received, not only in product, but in service and in ambiance.

    Qualifications / qualifications

    • High School Diploma or Equivalent. 
    • College degree preferred.  
    • Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.  
    • Knowledge of the operations of the hotel industry.  
    • Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.  
    • Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.  
    • Must have proven selling, negotiating and presentation skills.  
    • Requires knowledge of advanced sales techniques.  
    • Highly developed customer service skills with strong attention to detail.    
    • Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.  
    • The ability to delegate, effectively train and coach  
    • Must be able to work a flexible schedule including nights, weekends and holidays. 

    Responsibilities / responsabilités

    • Solicitation of direct-selling in the local, Corporate Catering market as well as within the social market.
    • Event planning and detailing for booked events
    • Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.  Communication of function-arrangement to all responsible hotel departments.
    • Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
    • Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
    • Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
    • Physically double-check all function arrangements against specifications of client. Correct where necessary.
    • Client contract and effective communication to ensure repeat bookings.
    • Update and increase client prospects through active prospecting
    • Maximize revenues for the hotel through up-selling techniques.
    • Other duties as assigned by the Director of Director of Sales & Marketing

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