• Director of Group Sales

    Job Locations / Lieux de travail US-NY-New York
    Posted Date / date de publication 3 weeks ago(1/2/2019 9:20 AM)
    Requisition ID / ID de la demande
    # of Openings / # d'ouvertures
    Category / catégorie
  • Overview / vue générale

    Berkshire Place




    This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.


    The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

    Job Description / description de l'emploi

    The Director of Group Sales will be responsible for fully developing Group Markets across all segments; with an emphasis on group production within short and long-term, high rated business along with strategic placement of less price sensitive business within a specified geographic territories concentrating on the solicitation of new profitable business. Additionally, to merchandise and manage guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience

    Qualifications / qualifications

    • Previous hospitality sales experience (preferred 2-4 years)
    • College degree or equivalent experience
    • Proficient in use of Excel, Word and access database tools
    • Account planning skills, including identifying and understanding account potential and the ability to set mutual Omni / Customer expectations
    • Management of the customer decision and relationship process.
    • Ability to self-motivate and follow through on activities through internal and external resources, all while mentoring and monitoring a sales team.
    • Strong interpersonal skills and the ability to work in a team oriented environment.
    • Ability to assess the competitive arena as it relates to region and sell against the competition with a strong customer value proposition.
    • Creative and strategic skills.
    • Ability to manage multiple priorities and reprioritize when necessary,
    • Communication skills including group presentations, written and oral.


    Responsibilities / responsabilités

    • Achieve monthly Individual and Team room night booking goals.
    • Proactively solicit accounts within assigned market segment.
    • Prospect and develop new accounts in line with the hotel's stated Mission Statement.
    • Maintain aggressive weekly telephone, site inspection and prospecting call goals.
    • Follow up promptly on leads generated by the Global Sales offices, Convention and Visitors Bureau and other Omni Hotels.
    • Active involvement in industry associations and trade shows.
    • Achieve budgeted room nights, rate and revenues.
    • Is knowledgeable of the subtleties inherent in all market segments and of the role it plays in maintaining the profitability of the hotel.
    • Participates in development and implementation of all promotions related to all market segments needs.
    • Is current with all market related publications in order to stay on top of all industry trends and uncover any potential leads.
    • Have the ability to cross-sell Omni and GHA brands through FLIP and G-Lead programs.
    • Monitor Knowland/Insight of competition for potential sources of new group business.
    • Is fully aware of all corporate sponsored promotions.
    • Assist in the development and implementation of the Sales Action Plan (Key Result Areas).
    • Implement development and training plans for Group Sales team.
    • Develop strategic action plans for self and Groups team to grow Group Revenue.
    • Submit weekly and monthly sales reports on a timely basis.
    • Maintain DELPHI/SalesForce FDC system with current trace dates, accurate histories and all relevant information regarding booking activity.
    • Participate in the ongoing forecasting process.
    • Is current and abides by all sales office procedures and systems.
    • Participate in weekly marketing and rooms merchandising meetings, bi-weekly sales meetings, monthly forecast meetings as assigned by the Director of Sales and Marketing
    • Attend weekly cut-off meetings and Daily Business Review meetings.
    • Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
    • Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understood.
    • Maintains communication with Key Accounts understands Hotel performance, customer issues and trends.
    • Clearly articulates vision, goals, initiatives and expectations for the Hotel.
    • Promotes and fosters property sales / global sales synergies.


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